Open Mon–Sat, 8am–7pm·studio@adriellehaus.com·Book your shoot →
FAQs

Quick answers.

Pricing, delivery, areas, insurance, refunds — all in one place.

Booking

Use the quote or booking form. We'll confirm a slot within 24 hours and send a prep checklist.

Most weeks we can fit you in within 3–5 working days. Rush slots may be available.

Pricing

Founder-led shoot, full-resolution edited delivery in 48 hours, insurance and re-shoot guarantee.

Twilight shots, dusk-to-dawn, virtual staging and rush delivery are quoted separately.

On the day

Not strictly — many shoots are key-safe or agent-let. Whatever's easiest.

60–120 minutes for most single properties; larger homes and hospitality take longer.

Delivery

48 hours from shoot day, by download link. Rush next-morning is on request.

Full-resolution JPGs (web + print), MP4 video, and PDF / JPG floor plans where booked.

Areas

All London postcodes and Hertfordshire as standard. Wider UK shoots quoted individually.

Insurance

Yes — full public liability and equipment cover. Certificates available on request.

Refunds

First-shoot guarantee: we re-shoot or refund. Reply to the delivery email within 7 days.